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So one day, I noticed that my language setting was changed to Italian suddenly on my Netflix account. Very confused, I changed it back to English. Vulcan wasn’t an option. Soon, it changed back again to Italian. Upon going to “Account” –> “Recent Device Streaming Activity”, I noticed lots of activities from Italy! It could be from yet another country since VPN could hide it but then since language settings was changed to Italian, I think it is from there. I quickly changed my password and forced all devices to be logged out. Problem fixed, right?
That’s what I thought. That was a month or two ago. My son told me that he saw the Italian language option again on his profile. Erg. So evidently, just changing your password and forcing all devices to be logged out doesn’t really work. (FIX IT NETFLIX!) So this time, I changed email address and made the password stronger. So far so good. So here are my lessons learned:
- Check your “Recent Device Streaming Activity” at least once a month to see if your account is hacked or compromised
- If your account is compromised, change BOTH email and password since you can’t rely on Netflix’ own “Sign out of all devices” to work. After I had done that, both of my kids were still able to access their accounts without having to reenter information!