Has Capital One Notified You About Its Data Breach?

https://lifehacker.com/has-capital-one-notified-you-about-its-data-breach-1836850105

If you’re a Capital One customer, odds are good that you’re probably wrapped up in the company’s recent data breach—one that affected 106 million people (100 million in the U.S. and six million in Canada.) Here’s our question: Has Capital One actually told you if you’re affected?

That might sound like a silly request, but we want to know if you’ve actually heard anything from Capital One or not. Odds are good you learned about the breach via the news, not Capital One itself. And while the company promised in the fine print of its press release that it would start reaching out to affected customers, it doesn’t appear to have actually started doing that:

To Capital One’s (small) credit, the company now has a splash-page announcement when you log into its banking service, alerting you that you might want to read up on the latest Capital One news.

That link takes you to a prettier version of Capital One’s terrible press release, which itself links to a somewhat-useful FAQ about the incident. Neither page tells you if you’re specifically affected, nor does it give you a way to look up whether you were or not.

Capital One also posted a tweet about the breach, as you saw earlier. However, that’s a far cry from actually notifying individuals about whether they should be slightly concerned or very concerned about their leaked data. That includes:

  • The approximately 140,000 credit card customers whose social security numbers were leaked
  • The approximately 80,000 credit card customers whose banking account numbers were leaked
  • The who-knows-how-many customers facing less-severe, but still problematic data leaks, including “names, addresses, zip codes/postal codes, phone numbers, email addresses, dates of birth, and self-reported income.”

We’re still curious. Has Capital One reached out to you at all? Let us know in the comments.

via Lifehacker https://lifehacker.com

July 31, 2019 at 12:54PM

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