By her second day on the job, Sarah Katz knew how jarring it can be to work as a content moderator for Facebook Inc. She says she saw anti-Semitic speech, bestiality photos and video of what seemed to be a girl and boy told by an adult off-screen to have sexual contact with each other.
Ms. Katz, 27 years old, says she reviewed as many as 8,000 posts a day, with little training on how to handle the distress, though she had to sign a waiver warning her about what she would encounter. Coping mechanisms among content moderators…
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