Comcast’s $70 gigabit deal is shockingly difficult to sign up for

When Comcast brought its gigabit download cable service to Chicago last week, there was plenty of confusion about the price. Comcast initially said it would cost $140 a month, even though a $70 monthly price is available in other cities where Comcast has to compete against Google Fiber.

But after we published a story Friday, a Comcast spokesperson said the $70 offer was available in Chicago after all, contrary to what the company had said earlier that day. But there’s a difference between Comcast telling the media that a great deal is available and customers actually being able to sign up for it.

Comcast told us that customers interested in the offer should sign up at xfinity.com/gig. But when you follow the links, the only pricing listed is $300 a month for 2Gbps fiber Internet and $140 a month for 1Gbps download speeds (with 35Mbps uploads).