Verizon… are you reading this?! My loyalty to you is now on a timer!! Better treat us better… I have been very unhappy with them recently… I’m just waiting for that one mistake from them that will make me move…
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The average cell phone customer now switches carriers as soon as his or her second two-year contract is up. That startling decline in loyalty is causing wireless companies to rethink the way they do business, according to a new study released Monday.