Samsung recalls 2.8 million top-loading washing machines

No company likes to issue a product recall, but Samsung is having to deal with its fair share as of late. After going some way to reduce the damage following the disastrous launch of the Galaxy Note 7, the company has today made the headlines again after issuing an urgent recall on 2.8 million top-loading washing machines.

In a statement, the company said that it is working with the U.S. Consumer Product Safety Commission (CPSC) to recall 34 models produced between March 2011 and October 2016. The CPSC had previously warned customers that it had received reports of top-loading washing machines exploding, but Samsung has been forced to step in after owners noticed that the drums in their washers caused appliances to "lose balance, triggering excessive vibrations, resulting in the top separating from the washer."

The US consumer watchdog says it has already collected 733 reports of Samsung machines experiencing excessive vibration or complete detachment, which resulted in nine injuries, including a broken jaw, injured shoulder and "other impact or fall-related injuries." Samsung said in September that it believed the issues were caused by "bedding, water-resistant or bulky items" being placed on a high-speed spin cycle and recommended that owners simply use slower settings instead.

To remedy the situation, Samsung is offering two options. The first is a free in-home repair that will reinforce the washing machine’s top compartment. Owners will be given an additional one-year warranty if they choose that option, regardless of its age. The second is a rebate that will be applied to the purchase of a new Samsung or "other brand" washing machine. Anyone buying another Samsung unit will receive an extra $150 towards their purchase. If that sounds familiar, Galaxy Note 7 owners also get money off if they buy another Samsung phone.

Samsung has set up a new website to handle the recall, which lists the models affected and allows owners to check if their washer has been impacted.

Via: Samsung News

Source: Samsung Recall Page

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Samsung Recalls 2.8 Million Top-Load Washing Machines


Samsung is recalling nearly 3 million top-load washers — but not front-load machines — following reports of excessive vibration that could cause the lids to blow off.

David Becker/Getty Images


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David Becker/Getty Images

Samsung is recalling nearly 3 million top-load washers — but not front-load machines — following reports of excessive vibration that could cause the lids to blow off.

David Becker/Getty Images

Samsung is offering repairs, refunds and replacements for about 2.8 million top-load washers after receiving hundreds of reports of machines vibrating excessively — in some cases, so much that the lids became detached.

The consumer electronics company, still reeling from a total recall and halt of its Galaxy Note 7 phone, is recalling 34 models of its top-load washing machines, manufactured as far back as March 2011. (Front-load washers are not affected by the recall.)

This is one of the YouTube videos, in which people say a Samsung top-load washer effectively exploded.


Micah Martin
YouTube

“The washing machine top can unexpectedly detach from the washing machine chassis during use, posing a risk of injury from impact,” according to the Consumer Product Safety Commission.

The agency says Samsung has received 733 reports of “excessive vibration or the top detaching from the washing machine chassis” — and nine reports of people injured from being hit or falling, including a broken jaw and an injured shoulder.

The company says the issues typically occur when bedding, water-resistant or bulky items are washed on a high-speed cycle. As people wait to fix, exchange or return affected washers, Samsung and the CPSC say they should use the delicate or waterproof cycles when washing such items.

Amid a growing number of reports of machines shaking, falling over and sending parts flying, Samsung said in September that the cases were rare and recommended using lower-speed spin cycles for bulky items.

Owners of the recalled top-load washers qualify for one of three options: free repair with extended warranty, a rebate toward any new washing machine to be installed for free, or a full refund if the machine was bought within the past 30 days.

All the details are on the CPSC website.

This is a second major recall for Samsung this year, following the major debacle caused by exploding batteries on its top-line and now-discontinued smartphone Galaxy Note 7.

The South Korean electronics giant has been trying to reclaim almost 2 million phones in the U.S., including the Note 7s it had issued as replacements after saying it had switched battery suppliers.

Samsung and the CPSC are still studying what exactly went wrong in the original Note 7 devices and their replacements to cause flare-ups and explosions. The phone has been banned from airplanes, including in checked luggage.

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S. Korean President’s ‘Rasputin’ Was Once Part Of A Soap Opera Storyline


Opening credits of the South Korean television show, “The Fourth Republic.” The actors pictured portray a shadowy cult figure (left) and Korea’s future president.

Courtesy MBC


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Opening credits of the South Korean television show, “The Fourth Republic.” The actors pictured portray a shadowy cult figure (left) and Korea’s future president.

Courtesy MBC

As if the presidential cronyism scandal gripping South Korea couldn’t get any more soap-operatic, it turns out the shadowy ties between Korea’s future president and a self-proclaimed shaman were actually dramatized in a Korean mini-series, or “K-drama,” in the 1990s.

The story of President Park Geun-hye’s ties to a mysterious family with unorthodox and varied religious links is riveting South Korea. It’s led to calls for her ouster and the lowest approval ratings of any president since the country democratized in 1987.

Park is suspected of giving Choi Soon-sil, a friend of four decades with no official post, extensive access and decision-making power in government affairs, and paving a way for Choi to rake in millions as a result.

Choi is now in jail on charges of abuse of power and fraud, and so are a handful of presidential aides, who are also under investigation. But as the influence-peddling accusations fly, so are the rumors about how much religion and superstition played a role in policy decisions at the highest levels of government.

Choi is the daughter of Choi Tae-min, a man who died in 1994 and has always enjoyed a certain lore here in his home country. Choi the father, from what is known, founded a cult called Eternal World that purported to blend elements of Buddhism, Christianity and Korean shamanism. In the 1970s, when first getting to know now-President Park, he reportedly claimed he could channel Park’s dead mother.

Park spoke at one of his religious services in 1975 and maintained a mentee-mentor relationship with him since. Choi later went on to found another religious group, Korea Saving Nation Missionary Corps, which changed names three times. Not long before his death in 1994, Choi gave an interview denying he was a shaman.

The Choi-Park relationship was no secret. In 2007, a leaked cable showed the American Embassy in Seoul wrote of the persistent talk that the late Choi was a “Rasputin”-like figure who enjoyed “complete control” over Park’s “body and soul … and that his children accumulated enormous wealth as a result.”

And it was that relationship a Korean soap dramatized in 1995. The K-drama series ran 30 episodes from October 1995 through January 1996 on the network MBC. Called “The Fourth Republic,” it dramatized Korean politics of the 1970s, at the end of dictator Park Chung-hee’s rule. (The late Park Chung-hee was the current president’s father.)

In the scripted drama, President Park the father (and dictator) is acknowledging he knows his eldest daughter (the current, elected president) has been hanging out with Choi Soon-sil’s father, the cult leader. Yep. Here’s the scene…

Kim: It’s about your esteemed first daughter.

Park: You mean that Choi-something ‘priest?’

Kim: Yes… he’s riding on your esteemed first daughter’s favor and committing deeds that cross the line. That Nation Saving Corps is just a facade. He’s accepting donations from firms, meddling in different interests and there are even womanizing issues… Here are the details in the report.

Park: (Without looking at the report) I’ve roughly heard about that. I’m aware of the problem. Geun-hye’s words were different. Let’s wrap this up for today. You may go.

Again, that was the scene of a scripted mini-series in 1995. Here in 2016, the second-generation Park and second-generation Choi are embroiled in a scandal flowing from this storied relationship that could cost Park her presidency.

President Park, in a second apology to the nation on Friday, denied she was in a cult, which is kind of remarkable for a sitting president to do, in any nation.

“There are stories that I fell into a pseudo-cult and did shamanistic rituals at the Blue House,” Park said, referring to South Korea’s presidential office and residence. “This is most certainly not the truth.”

Park is seeking advice from more traditional religious leaders, however. Monday she met representatives from Korea’s Christian churches “as part of the efforts to listen to public opinion and seek advice” from Korean civil society “on how to resolve the current situation and stabilize state affairs,” a spokesman said. Wednesday, she will meet with the head of the Jogye Order of Korean Buddhism.

Haeryun Kang contributed to this story.

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