I called Wells Fargo’s ethics line and was fired

Millions of phony accounts. Fake bank card PIN numbers. Fictitious email accounts.

Wells Fargo admitted to firing 5,300 employees for engaging in these shocking tactics. The bank earlier this month paid $185 million in penalties and has since apologized.

Now CNNMoney is hearing from former Wells Fargo (WFC) workers around the country who tried to put a stop to these illegal tactics. Almost half a dozen workers who spoke with us say they paid dearly for trying to do the right thing: they were fired.

"They ruined my life," Bill Bado, a former Wells Fargo banker in Pennsylvania, told CNNMoney.

Bado not only refused orders to open phony bank and credit accounts. The New Jersey man called an ethics hotline and sent an email to human resources in September 2013, flagging unethical sales activities he was being instructed to do.

Eight days after that email, a copy of which CNNMoney obtained, Bado was terminated. The stated reason? Tardiness.

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Related: Elizabeth Warren’s epic takedown of Wells Fargo CEO

HR official describes ‘retaliation’

Retaliating against whistleblowers is a major breach of trust. Ethics hotlines are exactly the kind of safeguards put in place to prevent illegal activity from taking place and provide refuge to employees from dangerous work environments.

Wells Fargo CEO John Stumpf made precisely that point on Tuesday when he testified before angry Senators.

"Each team member, no matter where you are in the organization, is encouraged to raise their hands," Stumpf told lawmakers. He mentioned the anonymous ethics line, adding, "We want to hear from them."

But that’s not the experience of some former Wells Fargo workers.

One former Wells Fargo human resources official even said the bank had a method in place to retaliate against tipsters. He said that Wells Fargo would find ways to fire employees "in retaliation for shining light" on sales issues. It could be as simple as monitoring the employee to find a fault, like showing up a few minutes late on several occasions.

"If this person was supposed to be at the branch at 8:30 a.m. and they showed up at 8:32 a.m, they would fire them," the former human resources official told CNNMoney, on the condition he remain anonymous out of fear for his career.

CNNMoney spoke to a total of four ex-Wells Fargo workers, including Bado, who believe they were fired because they tipped off the bank about unethical sales practices.

Another six former Wells Fargo employees told CNNMoney they witnessed similar behavior at Wells Fargo — even though the company has a policy in place that is supposed to prevent retaliation against whistleblowers. CNNMoney has taken steps to confirm that the workers who spoke anonymously did work at Wells Fargo and in some cases interviewed colleagues who corroborated their reports.

It’s possible Wells Fargo could face legal consequences for any retaliation that occurred against employees who called the ethics line.

"It is clearly against the law for any company (or executives of such companies) to try to suppress whistleblowing," Harvey Pitt, former chairman of the SEC, told CNNMoney in an email.

A number of statutes — including Sarbanes-Oxley and Dodd-Frank — "make this unambiguously clear," Pitt said.

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"I endured harsh bullying … defamation of character, and eventually being pinned for something I didn’t do," said Heather Brock, who was fired earlier this month as a senior business banker at a Wells Fargo branch in Round Rock, Texas.

Related: Workers tell Wells Fargo horror stories

‘That’s retaliation’

One such former employee was fired after flagging issues directly to Stumpf, according to Senator Bob Menendez.

At the Senate hearing, Menendez read the New Jersey woman’s 2011 email to Stumpf, where she described improper sales tactics she felt were "wrong."

"Did you read that email?" Menendez asked Stumpf.

"I don’t remember that one," Stumpf replied.

"Okay, well she was fired. … So much for the safe haven," Menendez said.

Several senators spoke about the plight of the mostly 5,300, low-level employees who were fired related to the scandal.

The firing certainly took a huge toll on Bado’s life. It put a permanent stain on his securities license, scaring off other prospective bank employers. Today, the New Jersey man’s house is on the verge of being foreclosed on and he’s working part-time, at Shop-Rite.

"You wonder where the justice is," Bado said.

Ken Springer, a former FBI agent who runs a firm that offers a whistleblower hotline service, was alarmed by the allegations made by former Wells Fargo employees.

"That’s retaliation. It’s a big problem — and a perfect example of what shouldn’t happen," Springer said. "It looks like there’s been a terrible breakdown of checks and balances at Wells Fargo."

In response to CNNMoney’s report, a Wells Fargo spokeswoman said: "We do not tolerate retaliation against team members who report their concerns in good faith." She emphasized that employees are encouraged to immediately report unethical behavior to their manager, HR representative or 24-hour ethics line.

Related: Wells Fargo CEO denies orchestrated fraud

‘Excessive tardiness’ eight days after HR email

Wells Fargo confirmed to CNNMoney that Bado had worked there. However, the bank declined to comment on why Bado left and and on the ethics complaint with corresponding report number he cited in emails. "Everything submitted to the EthicsLine is investigated," a Wells Fargo spokeswoman said.

While ethics complaints are supposed to be confidential, documents show that Bado did speak out before he was fired. On September 19, 2013, Bado wrote an email to a Wells Fargo HR rep and copied his regional manager, where he detailed improper sales tactics.

Documents show Bado was fired — for "excessive tardiness" — just eight days later.

"I have been asked on several occasions to do things that I know are not ethical and would be grounds for discharge," Bado said in the email to HR.

He said a branch manager on "many occasions" asked him to send out a debit card, "pin it," and enroll customers in online banking — "all without the customers (sic) request or knowledge." Those are precisely the same practices that regulators fined Wells Fargo for three years later and that senators grilled the bank over this week.

Lose, lose situation for Heather Brock

Brock, the business banker from Texas, told CNNMoney she experienced a similar situation. The 26-year-old single parent of two young boys was fired soon after she contacted the company’s ethics line about illegal sales practices she witnessed.

Wells Fargo also confirmed Brock used to work at the company but declined to comment further.

Brock was fired earlier this month, with Wells Fargo accusing her of falsifying documents — a charge Brock emphatically denies. Brock said the company bullied her into admitting she did something wrong.

A current Wells Fargo employee who works in Brock’s branch vouched for her version of events.

"That’s really scary when you’re with a big corporation like this and HR doesn’t have your back," said the current employee, who wished to remain anonymous so as not to get fired as well.

Brock is hoping her story forces meaningful change at Wells Fargo.

"You lose if you do complain and you lose if you don’t. What does a powerless employee do?" Brock said.

— To reach the author of this article email Matt.Egan@cnn.com

CNNMoney (New York) First published September 21, 2016: 8:40 AM ET

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Debate chief: Candidates should fact-check each other

The head of the Commission on Presidential Debates has some advice for debate moderators this fall: leave the fact-checking to the candidates.

Janet Brown, executive director of the commission, told CNN’s Brian Stelter that moderators should let the candidates check one another on “accuracy and fairness.”

“I don’t think it’s a good idea to get the moderator into essentially serving as the Encyclopedia Britannica,” Brown said Sunday on “Reliable Sources.”

Related: Matt Lauer ups ante for debate moderators

While Brown said the commission depends on “independent, smart journalists” to make their own decisions about how to moderate, she said that historically, correcting the record has been left to the candidates.

Brown’s comments came a day ahead of this year’s first presidential debate, which will be moderated by NBC Nightly News host Lester Holt at Hofstra University in Hempstead, New York.

The role Holt and other moderators should play on stage has been called into question in recent weeks.

Holt’s NBC colleague Matt Lauer was widely criticized earlier this month for his handling of a “Commander-in-Chief Forum” with Hillary Clinton and Donald Trump. Lauer did not correct Trump on the Republican nominee’s false claim that he had opposed the Iraq war.

Related: How Lester Holt is getting ready for Monday’s debate

But not everyone supports the idea of a moderator who fact-checks in real time from the stage.

Fox News Sunday host Chris Wallace, who will moderate the final presidential debate next month, said he won’t fact-check because “it’s not my job to be a truth squad.”

By contrast, when she was serving as a moderator in 2012 former CNN anchor Candy Crowley fact-checked a statement by Republican nominee Mitt Romney about President Obama — a controversial moment that benefited the president.

CNN’s Dylan Byers contributed to this report.

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Here’s how free coffee could reduce distracted driving in Japan

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US insurance companies may want to adopt this idea.

Continue reading Here’s how free coffee could reduce distracted driving in Japan

Here’s how free coffee could reduce distracted driving in Japan originally appeared on Autoblog on Tue, 20 Sep 2016 14:01:00 EDT. Please see our terms for use of feeds.

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Turkish company builds real life Transformer out of a BMW 3-series

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You know you want one.

Continue reading Turkish company builds real life Transformer out of a BMW 3-series

Turkish company builds real life Transformer out of a BMW 3-series originally appeared on Autoblog on Tue, 20 Sep 2016 13:01:00 EDT. Please see our terms for use of feeds.

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Gamers beat scientists to making a protein discovery

It’s no great shock to see citizen scientists make discoveries that professionals miss, but making it through a video game? That’s different. Gamers playing Foldit, a puzzle title that has teams trying to fold the best protein, have identified the shape of a protein before scientists (including two trained experts and 61 University of Michigan undergrads) could manage the feat. And it’s not as if there were legions of contributors, either, as it took a relatively modest 469 players to help out.

The protein in question may be particularly significant. It prevents plaque formation, hinting that it might help fight Alzheimer’s if and when the medical community develops a practical use for it.

The achievement underscores the primary advantage of crowdsourced research: you can foster the kind of large-scale collaboration that would be utterly impractical for academics. At the same time, though, it may also demonstrate the value of adding a game element to scientific education. Paper co-author Scott Horowitz notes that Foldit players were quick to learn about proteins "because it’s fun," while students take "weeks and weeks" of lectures to wrap their heads around the same concept. It’s easy to see more studies turned into games going forward — it could save scientists some valuable time.

Source: University of Michigan, Nature, Foldit

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Xiaomi-backed mirrorless camera gives you Leica looks for $330

Xiaomi’s camera strategy goes beyond action cams. Its associated Xiaoyi brand is introducing the M1, a Micro Four Thirds mirrorless camera that promises solid performance (not to mention some familiar looks) for the money. This isn’t the most advanced camera between its 20-megapixel sensor, a maximum ISO 25,600 sensitivity, and the absence of either a built-in flash or an electronic viewfinder. However, it also starts at the equivalent of $330/£253 bundled with a 12-40mm f/3.5-5.6 lens ($450/£345 with a 42.5mm f/1.8 lens), and bears more than a passing resemblance to modern Leica cameras — it’s a relatively accessible and stylish entryway into the world of interchangeable-lens photography.

And it’s not as if the M1 doesn’t have a couple of tricks up its sleeve. You can effectively shoot 50-megapixel photos, and record 4K video at 30 frames per second. There’s also a 3-inch, 720 x 480 touchscreen to give you "phone-like" control, while Bluetooth and WiFi will help you share your photographic output with your smartphone.

The camera will sell through China’s JD.com on September 23rd. There’s no mention of an international release, although it won’t be surprising if online retailers are willing to import it. Just don’t expect to get quite as big a bargain by the time it reaches your door.

Via: Engadget Chinese (translated)

Source: Xiaoyi

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